INFORMATION YOU SHOULD KNOW - BEFORE FINDING YOURSELF IN A CRISIS.

For instance, did you know that after water damage, freezing wet books and documents can aid in their restoration? Or, that after a fire, cleaning chrome trim on faucets and applying a coat of Vaseline or oil will protect them?

If you live in Indiana you can call us 24 hours a day, 365 days a year for help.

AFTER A DISASTER:

  • Make sure your family is safe and comfortable - go to a friend's or relative's home, or go to a hotel to gather your thoughts.
  • Call your insurance company.
  • Contact Expert Restoration Service.
  • You will want to save as much personal property as you can, but no piece of property is worth risking a life. Do not enter an unsafe building or area.
  • Sort through your belongings but do not throw anything away. Your insurance adjuster will determine coverage according to your policy.
  • Don't get discouraged. Your life will get back to normal. Your home or business can be restored to look as good - or better - than it did before.

You should plan ahead for emergencies. Below are some helpful hints and instructions to help you cope with the aftermath of emergencies. This list of emergency tips has been compiled from many years of experience in fire and smoke damage repair and cleaning.

DO'S AND DON'TS WHEN DISASTER STRIKES

DO:

  • Clean and protect chrome trim on kitchen appliances with a light coating of Vaseline or other oil.
  • Blow off or brush-vacuum loose smoke particles from upholstery, draperies, and carpets.
  • Open windows for ventilation.
  • Change furnace filters, if blower is operating.
  • Empty freezer and refrigerator completely if electricity is off and prop doors open with a rolled towel or newspaper.
  • Clean and protect smoked bathroom faucets, tub fittings, and towel bars with light coating of oil.
  • Pour antifreeze in toilet bowls, sinks, and tubs to prevent freezing, if heat is off in winter.
  • Wash plants with water on both sides of leaves (water softener helps).
  • Call plumber to drain heating system, if heat is off in winter.
  • Remove pets (especially birds) to clean environment.

DO NOT:

  • Wipe or attempt to wash walls, ceilings, or other absorbent surfaces.
  • Use upholstered furniture, if it can be avoided.
  • Use exposed food items or canned goods which have been subjected to excessive heat.
  • Use TVs, stereos, or electrical appliances until they are cleaned and checked.
  • Send smoked garments to an ordinary dry cleaner (improper cleaning may set smoke and odor).

Fire

fireAfter a fire, we secure structures and prevent further loss. Our experts will evaluate the damage and formulate a plan for reconstruction, working closely with your insurance carrier throughout the process.

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Hail

hail damageIn Indiana, the last few years has resulted in significant amounts of hail damage. Homeowners need to be proactive in checking for hail damage. Our staff can provide help to repair property that has suffered hail damage.

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Wind

windDamage caused by windstorms or tornadoes can run the gamut. On homes that can be repaired, it is extremely important that measures be taken immediately to minimize additional damage.

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